Frequently Asked Bike Rental Questions at MathewBike
Renting a bicycle is an excellent way to explore new surroundings, get some exercise, and have fun. However, before embarking on your cycling adventure, it's crucial to ask the right bike rental questions to ensure a smooth and enjoyable experience.
No. 577, Wenlin Road, Shilin District Taipei City
we are just a 5-minute walk from Exit 1 of Shilin MRT Station.
For those arriving by other means of transportation, such as taxi or car, simply provide our address to your driver or GPS navigation system.
Landmark for Easy Identification
To further assist in finding our location, we are directly opposite the Kuo Yuan Ye Museum of Industry, a well-known landmark in the area. This prominent location serves as a handy reference point for navigating to our establishment.
Most asked Bike Renal Questions:
Please refer to my page: How Much Does It Cost To Rent A Bike? Taipei Bike Rental & Tours
We start to reduce the rent from the 2nd hour. The longer you rent, the cheaper it is. The more days you rent, the more cost-effective it is!
There is no requirement for normal bicycles, but it is required for electric-assisted bicycles. For your safety, we recommend you wear a helmet that we provide free rentals every time you rent a bicycle.
Please read my article before renting: Taiwan Biking Rules & Safety
Lights must be installed when driving at night. Those who fail to install them will be fined 180 TWD.
In many places, it is legally required to use lights on your bicycle at certain times, such as during dusk, dawn, or at night. Even if it's not legally required, it's highly recommended for safety reasons.
Here's a breakdown of why lights are important
- Increased visibility: Lights make you more visible to motorists and pedestrians, especially in low-light conditions.
- Improved awareness: Having a headlight helps you see the road ahead better, allowing you to avoid potential hazards.
- Signaling your presence: A blinking taillight helps others understand your direction and intentions.
Remember, even with lights, it's important to be aware of your surroundings and practice safe cycling habits.
It is recommended that bicycles be placed indoors.
If you are staying at a hotel or B&B, please contact the hotel first to see if you can bring your bicycle to your room or if there is a safe space to park your bicycle.
Keeping your bike indoors overnight is the best way to avoid potential damage or theft.
We have bikes for people from 90 to 200 cm tall, but as the inventory varies, it is recommended to reserve in advance.
The renter (customer) is responsible, please refer to the user obligations and commitments. We will provide you with the tools and knowledge you need to keep your bike safe, but you are responsible for returning anything we give you.
Sorry, there is currently no comprehensive bicycle product insurance in Taiwan.
If the bicycle is damaged in any way during the rental period, we will require the customer to pay 50-70% of the cost of a new bicycle.
In addition, for personal insurance, please purchase travel safety insurance from your own salesperson.
Yes, we can assist with bicycle delivery in Taipei City, up to 8 bicycles.
But it must be determined according to the shop/vechicle situation in the store.
The price is quoted based on the distance. For details, you can ask us directly via Facebook Messenger.
You need to inform us in advance before you rent my bikes to our friend's bicycle store, and the customer needs to pay the packaging and delivery fees when picking our bike, which averages between $ 1,200 - 2,000 TWD
We do not have any special restrictions on the latest time to book a bike, but as long as it is the peak season, it is recommended to start arranging the reservation one month in advance. (March, April, June, July, September, October, November, December, January)
However, there will be an additional rush fee of 250 to 1,000 TWD for booking three days before departure.
- Book & Pick up on the same day: +1,000 TWD
- Book Your Bike 1 day before departure: +750 TWD
- Book Your Bike 2 day before departure: +500 TWD
- Book Your Bike 3 day before departure: +250 TWD
Yes, we will ask for a deposit of $1,000 TWD after confirming that the bike is available to ensure that the bicycle rental contract between both parties is established.
We also provide a half-hour trial ride. Once you are satisfied, you can pay in cash or by remittance.
Bike Rental Questions Must-Knows for Foreigners in Taiwan
- Measure Yourself: Before renting, grab a measuring tape and check your inseam (distance from your crotch to the ground). This helps determine the ideal bike frame size.
- Confirm Your Rental Period: we will search for all bikes suitable for your height giving you select them for your cycling trip!
By asking these bike rental questions and ensuring a proper bike fit based on your height, you'll be well on your way to a fantastic cycling adventure in Taiwan.
Bike Rental Questions about payments:
Mainly cash, and credit cards, payment can also be made by remittance. Foreign tourists can make deposits by bank remittance and PAYPAL. Alipay and WeChat payments are not yet open.
Bike Rental Question About Cancelation:
MathewBike has the right to determine all cancellation principles, and the amount must bear the loss caused by the bike condition arranged by the bike shop after the contract is established.
We encourage guests to prepare for their next trip around the island. This deposit will be counted from the scheduled rental date and kept for one year.
Sorry, we will confirm your departure and return time when you book the bike, if you need to return the car early due to personal reasons, we cannot refund you.
Please inform your pick-up time, we will know how to count your rental time and fee.
If picking up time after 4 pm, we will not charge an extra day's fee.
We will do an extra one-day rental if picking up time around 12 to 3 PM.
For example:
Rental Period: 1st at 12 PM to 10th May = 10 days
Rental Period: 1st at 4 PM to 6th May = 5 days
First of all, please contact me and search for nearby bicycle shops for assistance.
If the cost exceeds 1,000 TWD, please go to our friend's store for help, and bring the receipt back to me, and according to special issues, we will be willing to share half of the cost with you.
If the cost is less than 1,000 yuan, the tenant must bear it.
Yes, we welcome guests to bring their own saddle bags, safety helmets, clip-on shoes, clip-on tools, etc.
In addition to basic bicycle equipment, we also provide rental of clip-pedals and bicycle carrier bags for packing your bike to take the trains.
Cyclists Must Follow Traffic Laws
In Taiwan, cyclists are considered vehicles and are subject to the same traffic laws as motorists. This means that they must:
- Obey all traffic signals and signs.
- Ride in the same direction as traffic.
- Yield to pedestrians.
- Use hand signals to indicate turns and stops.
- Have a light on their bicycle at night.
- Suggesting wearing a helmet.
Cyclists are also prohibited from
- Riding on sidewalks, arcades, or in parks.
- Riding against traffic.
- Running red lights or stop signs.
- Carrying more than one passenger on their bicycle.
- Using their mobile phone while riding.
For more information on bicycle laws in Taiwan, please refer to the website of the Taiwan Urban Bike Alliance.
Additional Notes in Bike Rental Questions: Who is the Taiwan Urban Bike Alliance?
The Taiwan Urban Bike Alliance is a non-profit organization that advocates for the rights of cyclists in Taiwan.
The Alliance website provides information on a variety of topics related to cycling in Taiwan, including traffic laws, safety tips, and cycling events.
Cyclists in Taiwan are encouraged to join the Alliance to show their support for cycling advocacy.
I hope this helps! Let me know if you have any other questions.
Yes, there are currently two ways to carry a bicycle on the train:
- Rent a bicycle carrying bag - you need to disassemble the wheelset to pack the bicycle and carry it on the train. There is no need to buy an additional bicycle ticket.
- Purchase bicycle tickets on-site at the train station: There are two trains available in Taiwan every day. You can check the train timetable
This is very frequently asked bike rental question, we wrote an article to teach you: How To Take The Bike On The Train / Metro
Bike Rental Conditions
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The renters should follow the instructions and frequently asked bike rental questions when they start to travel, including the riding main points, the braking main points, the shifting main points, and road conditions.
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When you pick up the bike, please check the tire pressure, brakes, shifting, and set seat height.
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When you're riding mountain climbing, please pay attention to change shifting main points. Riding sliding mountain, pay attention to brake main points.
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It's serious unallowed to place children, pets in the bicycle basket or on the rear shelf, and stop renting as soon as we find.
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Please use the right-hand brake (rear wheel) while riding, and pay attention to braking main points and road conditions.
This is the most important of Bike Rental Questions you should know:
The renters should confirm ability to use the bikes, understand and agree to all the contents of the service announcement before renting.
The renters must comply with the obligations and commitments
In the event of the bike accident and broken, or physical injury the renter or the third-party, the renter shall immediately report the owner and call to police (emergency phone:110), we will stop the renting contract.
When the cause of the accident can be attributed to the renters or users who shall shoulder the legal and reparation liability.Considering the contracts between rights and obligations, if there is an accident or broken, happens cause somebody claim (the third-party) reparation liability, it's still appropriate to respect the relevant regulations of the Civil Law.
When the renter or user lost the bikes, shall immediately report the owner and call to police (emergency phone:110), we will stop the renting contract.When the cause of the accident can be attributed to the renters or users who shall shoulder the legal and reparation liability.
The reparation price is the original price of the 20-40% discount, it is informed by the owner.
The renters or users must comply with "Statute Governing Road Traffic" and "Rules on Road Traffic Safety".During the lease period, if there is a case of punishment resulting from a violation of the traffic ordinance for any matter that can be attributed to the renter, the all of the penalty shall be paid by the renter.
The renters or users shall care of manage, NOT allow sales, pledge, and crime, etc.
The bike rental fee is only for rental service doesn't include any personal insurance. If additional insurance necessary, it should be insured by your own.
By asking these thoughtful bike rental questions, you can make informed decisions, ensure a safe and enjoyable cycling experience, and get the most out of your bike rental.